Collections Specialist

Apply for this Position

Application Form     (* indicates required field)

Please attach the following files

Please upload either a word or PDF version of your cover letter for this position.
Please upload either a word or PDF version of your current resume.
Such as letters of recommendation, work examples, etc.

You will receive confirmation after we have received your application.

Principal Responsibilities

  • Communicate with consumers by telephone and approved written correspondence to attempt to bring resolution to unpaid accounts.
  • Provide thorough, efficient, and accurate account updates on computer files for each call made or received.
  • Demonstrate effective skiptracing techniques by locating consumer contact information.
  • Counsel delinquent consumers to assist in finding funds to meet their payment obligations.
  • Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.
  • Knowledge, understanding, and compliance with TSI policies and procedures.
  • Maintain knowledge of functional area and company policies and procedures.
  • Provide feedback to management concerning possible problems or areas of improvement.
  • Make recommendations to implement improved processes.
  • Perform other duties as assigned by management.

Qualifications

  • High School Diploma or General Education Development (GED) certificate or equivalent relevant work experience.
  • Previous collections experience preferred.
  • Basic computer skills.
  • Ability to maintain the highest level of confidentiality.
  • Excellent interpersonal, written, and oral communication skills.
  • Ability to prioritize and organize work.
  • Ability to adapt to a flexible schedule.
Location: Dublin, OH
Apply for this Position
Apply at: https://delta-personnel.prismhr-hire.com/job/67765/collections-specialist